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Fire administration I

Autor: Randy R Bruegman
Editora: Upper Saddle River, N.J. : Pearson/Prentice Hall, ©2009.
Séries: Brady fire.
Edição/Formato   Print book : Inglês
Base de Dados:WorldCat
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Tipo de Documento: Livro
Todos os Autores / Contribuintes: Randy R Bruegman
ISBN: 0131720848 9780131720848
Número OCLC: 224607290
Descrição: xxvii, 716 p. : ill. ; 26 cm.
Conteúdos: 1. Our heritage and our history --
Codes as a means to regulate fire --
The Colonial fire experience --
Societal impacts of the Fire Service --
Culture and diversity : the changing composition of the United States --
Trends impacting the workplace --
Employee empowerment --
Total quality management --
Demographic shifts --
Differing values --
Changing education levels --
Legislative mandates --
The Civil Rights Act of 1964 --
Equal employment opportunity --
Sexual harassment --
The Americans with Disabilities Act --
Local and State antidiscrimination laws --
The Age Discrimination Act --
Human relations in the Fire Service --
Pride, service, commitment --
The introduction of the Maltese Cross into the Order --
Other insignia of the Fire Service --
On leadership --
2. Preparing for your future --
From a blue-collar job to a profession --
Professional status : the future of Fire Service --
Training and education --
A national system for fire-related higher education --
IAFC Officer Development Handbook --
Volunteer advocates for professional development --
Mentoring --
Mapping --
Chief Fire Officer (CFO) designation --
Chief Medical Officer (CMO) designation --
Executive fire officer program --
Distance-learning programs --
International Fire Service Accreditation Congress (IFSAC) --
National Board on Fire Service Professional Qualifications (NBFSPQ) --
3. Principles of leadership and management --
Management theory --
Classical school of management thought --
Bureaucracy --
Scientific management --
Administrative management --
The behavioral movement --
The Hawthorne Effect --
Human relations management --
The Needs Hierarchy Model --
Theory X and Theory Y --
Theory Z --
The managerial/leadership grid --
The Motivation-Hygiene Model --
Human resources theory --
Systems theory --
Contingency view --
Emerging management trends --
W. Edwards Deming (1900-1993) --
Peter Drucker (1909-2005) --
Leadership changes for the Twenty-First Century --
Management challenges for the Twenty-First Century --
4. What is your leadership style? --
Situational leadership --
The managerial grid --
Likert's leadership styles --
Lewin's leadership styles --
Six emotional leadership styles --
Charismatic leadership --
Participative leadership --
Situational leadership --
Transactional leadership --
Ivan Pavlov --
Transformational leadership --
The quiet leader --
Servant leadership --
Leadership stars with knowing yourself --
Exploring the Johari Window --
Schemata --
What is your leadership style? --
The Jungian Type inventory --
The importance of style --
5. Leading and managing in a changing environment --
Leading change --
Groups --
Stewardship and the core value of service --
The United States Navy --
The United States Marine Corps --
The United States Air Force --
The United States Army --
Agenda for change --
Nature of culture --
The psychology of change --
6. Leadership ethics --
Values-based leadership --
Ethics and their impact --
Identifying ethic codes --
2003 National Business Ethics Survey --
Modeling ethical behavior --
The role of leadership in organizational integrity and ethical leadership --
Mandatory ethics --
Aspirational ethics --
Personal orientation --
Ethical decision-making process --
Ethics, politics, and leadership --
Commission on Professional Credentialing (CFO) Code of Conduct --
Leadership strategies for personal success --
government leadership --
Developing an ethics code --
Sample code of ethics for elected and appointed officials and employees --
Ethics audit --
Key ethics law principles for public servants --
Making ethics a core value --
7. Personnel management: building your team --
Building your team --
Building high-performance teams --
Measuring your leadership style --
A diversified workforce --
Bridging the generations --
Recruitment --
Managing --
Retention --
Employee moral is critical to team success --
Improving morale --
Empower your team --
Access to information --
Inclusion and participation --
Accountability --
8. Managing emergency services --
Local models of organization --
Council-Manager government --
Mayor-Council government --
City Commission government --
Town --
Organizational structure --
Origins and historical context of budgeting --
Budget reforms and innovations --
Line-item budgeting --
Performance budgeting --
Program budgeting --
Planning, Programming, and budgeting System (PPBS) --
Zero-based budgeting --
Budget reform in the 1990s : the "new" performance budgeting --
Federal reform efforts in the 1990s --
State reform efforts in the 1990s --
Local reform efforts in the 1990s --
Fiscal management --
Employment Law --
Equal employment opportunity --
Employee and labor relations --
"Right-to-work" states --
Organized labor actions --
Labor relations in volunteer and nonunionized department --
Collective bargaining --
Settling disputes --
Power and mutual gains bargaining --
Negotiating --
Performance appraisal methods --
Appraisal judgments --
Agenda for the Performance Appraisal Conference --
Conducting the evaluation --
Disciplinary problems --
Progressive discipline --
Disciplinary action --
Documentation --
Due Process --
Appeal process --
Grievance procedures --
Discipline and volunteers --
Employee assistance programs --
9. Analytical approaches to public fire protection --
History of resource deployment --
Development of National Standards of Fire cover --
Community risk management --
Life safety --
Responder risk --
Property loss --
Risk and planning --
The physical protection of critical infrastructures and key assets --
Homeland Security and infrastructure protection --
National resilience : sustaining protection for the long term --
Community response to risks --
Community risk assessment : fire suppression --
Standards of response coverage : integrated risk management planning --
Risk assessment model --
Evaluating fire suppression capabilities --
Evaluating EMS capabilities --
Evaluation of fire departments as a factor in property insurance rating --
A permanent fire protection grading system --
CFAI Program --
Creating and evaluating an integrated risk management plan : standards of response --
Risk assessment model --
Standards of measurement --
Developing a standards of response coverage --
Risk assessment --
CFAI benchmarks and baselines of performance --
Integration, reporting, and policy decisions --
NFPA 1710 and 1720 --
10. Quality of the fire service --
Challenges to the firefighting community --
Elements of quality improvement --
total quality leadership --
Benchmarking for top performance --
Cycle time --
Performance measurements --
The Commission on Fire Accreditation International (CFAI) Benchmarking Survey --
Measuring customer satisfaction --
11. Community disaster planning --
What is a disaster? --
The risk --
The plan --
The government's role in disaster response --
Preparedness --
FEMA history --
Response --
Media communications --
Recovery --
The Federal Response Plan (FRP) --
Mitigation --
StormReady --
The Integrated Emergency Management System (IEMS) concept --
Hazard assessment --
Hazard identification --
The National Response Plan (NRP) --
Nongovernmental and Volunteer Organizations (NGO) --
Citizen involvement --
National Incident Management System (NIMS) --
The Incident Command System (ICS) --
Variations in preparedness at the local level --
The National Infrastructure Protection Plan (NIPP) --
The six mission areas of Homeland Security --
12. Shaping the future --
Fire suppression --
Emergency medical service --
Specialized response --
Hazardous materials --
Technical response --
Wildland firefighting --
Aircraft rescue firefighting --
Federal and military fire protection --
Industrial fire protection --
Code enforcement --
Fire prevention --
Human behaviors, values, and impacts on fire and life safety --
Integrated risk management --
Technology --
firefighter safety --
National mutual-aid system --
Fire Service research --
National Fire Service Doctrine --
Appendix A. Measuring customer satisfaction --
Appendix B. WMD response assets guide --
Appendix C. Assessing your local capacity to respond to a disaster.
Título da Série: Brady fire.
Outros Títulos: Fire administration 1
Fire administration one
Responsabilidade: Randy R. Bruegman.

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