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The four conversations : daily communication that gets results

Author: Jeffrey Ford; Laurie Ford
Publisher: San Francisco, CA : Berrett-Koehler Publishers, ©2009.
Series: BK business book.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
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This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Ford, Jeffrey (Jeffrey D.).
Four conversations.
San Francisco, CA : Berrett-Koehler Publishers, ©2009
(DLC) 2009019310
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jeffrey Ford; Laurie Ford
ISBN: 9781576759219 1576759210 9781609944551 1609944550 1282300113 9781282300118
OCLC Number: 458769531
Description: 1 online resource (xiv, 238 pages).
Contents: Four conversations in a successful workplace --
Initiative conversations : create a future --
Understanding conversations : include and engage --
Performance conversations : ask and promise --
Closure conversations : create endings --
Using the four conversations --
Support the conversational workplace.
Series Title: BK business book.
Responsibility: Jeffrey Ford and Laurie Ford.
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Abstract:

Annotation

This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.

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