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Fourth generation management : the new business consciousness

Author: Brian L Joiner; Sue Reynard; Yukihiro Ando; et al
Publisher: New York : McGraw-Hill, cop. 1994.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Talks about the modern management practice, this book aims to provides readers with a framework upon which to build a corporate culture - one that positions companies for growing productivity and  Read more...

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Document Type: Book
All Authors / Contributors: Brian L Joiner; Sue Reynard; Yukihiro Ando; et al
ISBN: 0070327157 9780070327153
OCLC Number: 443733652
Description: XIII, 289 str. : ilustr. ; 24 cm.
Contents: Fourth generation management: the new business consciousness --
Voice of the customer: the arbiter of quality --
Process and system thinking: the organization as a flow chart --
Voice of the process: taking measure of the system --
Language of variation: the virtues and vices of difference --
Using data to improve: a strategic toolkit for quality --
All one team: a culture for quality and success --
The culture of quality improvement: the constancy of change.
Responsibility: Brian L. Joiner in collaboration with Sue Reynard ; with contributions from Yukihiro Ando ... [et al.].
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