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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/79790286 Title: Frameworks for IT management Author: Jan Van Bon; Tieneke Verheijen; IT Service Management Forum Publisher: [The Netherlands?] : Van Haren, 2006. ISBN/ISSN: 9077212906 9789077212905 OCLC:79790286

  
  

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Subjects

• Information technology -- Management.
• Information technology -- Quality control -- Standards.

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Frameworks for IT management

Author:	Jan Van Bon; Tieneke Verheijen; IT Service Management Forum.
Publisher:	[The Netherlands?] : Van Haren, 2006.
Series:	ITSM library
Edition/Format:	Book : EnglishView all editions and formats
Summary:	Includes framework models such as: ITIL, ISO 20000, ISO 27000, ISO9000, PRINCE2', IPMA Competence Baseline, PMBoK, CobiT, MSP, M_o_R, ISPL, ITS-CMM, ASL, BiSL, Six Sigma, TickIT, PrimaVera, eTOM, TQM, AS8015, eSCM, and Balanced ScoreCard.  Read more...
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