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Fresh eyes on the business of libraries : customers, service models, and brand Titelvorschau
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Fresh eyes on the business of libraries : customers, service models, and brand

Verfasser/in: George NeedhamCathy De RosaPat LosinskiDonna NicelyBruce NewellAlle Autoren
Verlag: Evanston, IL : Urban Libraries Council, ©2006.
Ausgabe/Format   Hörbuch auf CD : Ton-CD : Englisch
Datenbank:WorldCat
Zusammenfassung:
George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.
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Gattung/Form: Congresses
Surveys
Medientyp: Hörbuch, usw.
Dokumenttyp: Tonaufnahme
Alle Autoren: George Needham; Cathy De Rosa; Pat Losinski; Donna Nicely; Bruce Newell; Martín Gómez; Urban Libraries Council.; OCLC.
OCLC-Nummer: 69019940
Anmerkungen: Disc contains audio tracks as well as program materials in Adobe Acrobat format.
Interpret(en): Presentations by George Needham, Cathy de Rosa; reaction panel, Pat Losinski, Donna Nicely, Bruce Newell; moderator, Martín Gómez.
Aufnahmehinweise Audioconference held Wednesday, April 19, 2006.
Beschreibung: 1 sound disc (ca. 80 min.) : digital ; 4 3/4 in.
Andere Titel Customers, service models, and brand
Perceptions of libraries and information resources.
Verfasserangabe: ULC.

Abstract:

George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.

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