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Fresh eyes on the business of libraries : customers, service models, and brand

著者: George NeedhamCathy De RosaPat LosinskiDonna NicelyBruce Newell所有著者
出版商: Evanston, IL : Urban Libraries Council, ©2006.
版本/格式:   录在CD上的有声书 : CD音频 : 英语
数据库:WorldCat
提要:
George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.
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类型/形式: Congresses
Surveys
材料类型: 有声书,等
文件类型: 音响资料
所有的著者/提供者: George Needham; Cathy De Rosa; Pat Losinski; Donna Nicely; Bruce Newell; Martín Gómez; Urban Libraries Council.; OCLC.
OCLC号码: 69019940
注意: Disc contains audio tracks as well as program materials in Adobe Acrobat format.
演员: Presentations by George Needham, Cathy de Rosa; reaction panel, Pat Losinski, Donna Nicely, Bruce Newell; moderator, Martín Gómez.
活动注释: Audioconference held Wednesday, April 19, 2006.
描述: 1 audio disc (approximately 80 min.) : digital ; 4 3/4 in.
其他题名: Customers, service models, and brand
Perceptions of libraries and information resources.
责任: ULC.

摘要:

George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.

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