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Fresh eyes on the business of libraries : customers, service models, and brand

作者: George NeedhamCathy De RosaPat LosinskiDonna NicelyBruce Newell所有作者
出版商: Evanston, IL : Urban Libraries Council, ©2006.
版本/格式:   錄在CD上的有聲書 : 音頻碟片 : 英語
資料庫:WorldCat
提要:
George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.
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類型/形式: Congresses
Surveys
資料類型: 有聲書,等
文件類型: 錄音
所有的作者/貢獻者: George Needham; Cathy De Rosa; Pat Losinski; Donna Nicely; Bruce Newell; Martín Gómez; Urban Libraries Council.; OCLC.
OCLC系統控制編碼: 69019940
注意: Disc contains audio tracks as well as program materials in Adobe Acrobat format.
表演者: Presentations by George Needham, Cathy de Rosa; reaction panel, Pat Losinski, Donna Nicely, Bruce Newell; moderator, Martín Gómez.
活動注釋: Audioconference held Wednesday, April 19, 2006.
描述: 1 sound disc (ca. 80 min.) : digital ; 4 3/4 in.
其他題名: Customers, service models, and brand
Perceptions of libraries and information resources.
責任: ULC.

摘要:

George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.

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