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Fresh eyes on the business of libraries : customers, service models, and brand

著者: George NeedhamCathy De RosaPat LosinskiDonna NicelyBruce Newellすべての著者
出版: Evanston, IL : Urban Libraries Council, ©2006.
エディション/フォーマット:   オーディオブック(CD) : CD audio : English
データベース:WorldCat
概要:
George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.
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ジャンル/形式: Congresses
Surveys
資料の種類: オーディオブック(その他)
ドキュメントの種類: 録音
すべての著者/寄与者: George Needham; Cathy De Rosa; Pat Losinski; Donna Nicely; Bruce Newell; Martín Gómez; Urban Libraries Council.; OCLC.
OCLC No.: 69019940
注記: Disc contains audio tracks as well as program materials in Adobe Acrobat format.
パフォーマー Presentations by George Needham, Cathy de Rosa; reaction panel, Pat Losinski, Donna Nicely, Bruce Newell; moderator, Martín Gómez.
注記: Audioconference held Wednesday, April 19, 2006.
物理形態: 1 sound disc (ca. 80 min.) : digital ; 4 3/4 in.
その他のタイトル: Customers, service models, and brand
Perceptions of libraries and information resources.
責任者: ULC.

概要:

George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.

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