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Fresh eyes on the business of libraries : customers, service models, and brand

저자: George NeedhamCathy De RosaPat LosinskiDonna NicelyBruce Newell모든 저자
출판사: Evanston, IL : Urban Libraries Council, ©2006.
판/형식:   오디오북 씨디 : &Lang.media.cda; : 영어
데이터베이스:WorldCat
요약:
George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.
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장르/형태: Congresses
Surveys
자료 유형: 오디오북, 기타
문서 형식: 녹음
모든 저자 / 참여자: George Needham; Cathy De Rosa; Pat Losinski; Donna Nicely; Bruce Newell; Martín Gómez; Urban Libraries Council.; OCLC.
OCLC 번호: 69019940
메모: Disc contains audio tracks as well as program materials in Adobe Acrobat format.
공연자 Presentations by George Needham, Cathy de Rosa; reaction panel, Pat Losinski, Donna Nicely, Bruce Newell; moderator, Martín Gómez.
이벤트 노트: Audioconference held Wednesday, April 19, 2006.
설명: 1 sound disc (ca. 80 min.) : digital ; 4 3/4 in.
다른 제목 Customers, service models, and brand
Perceptions of libraries and information resources.
책임: ULC.

초록:

George Needham and Cathy de Rosa of OCLC summarize trends and responses from over 3,000 survey participants in the OCLC publication, Perceptions of libraries and information resources and discuss the implications of the findings on library usage, library competitors, service models, and libraries' competitive advantages.

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