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Functionality, intentionality and morality

Author: Charmine E J Härtel; Neal M Ashkanasy; W J Zerbe
Publisher: Amsterdam ; Oxford : Elsevier/JAI, 2007.
Series: Research on emotion in organizations, v. 3.
Edition/Format:   eBook : Document : Conference publication : EnglishView all editions and formats
Database:WorldCat
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"Functionality, Intentionality and Morality".

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Genre/Form: Electronic books
Conference papers and proceedings
Congresses
Additional Physical Format: Print version:
International Conference on Emotions and Organizational Life (5th : 2006 : Atlanta, Ga.).
Functionality, intentionality and morality.
Amsterdam ; Oxford : JAI, 2007
(OCoLC)123374972
Material Type: Conference publication, Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Charmine E J Härtel; Neal M Ashkanasy; W J Zerbe
ISBN: 0080525180 9780080525181
OCLC Number: 276462141
Description: 1 online resource (xxi, 315 pages) : illustrations.
Contents: The end of expressionism : a conditional approach to bounded emotionality in organizations / Claire E. Ashton-James --
Leveraging emotions in value management of brands and products / Leslie J. Harrington --
The intentional use of service recovery strategies to influence consumer emotion, cognition and behavior / Dominique A. Keeffe, Rebekah Russell-Bennett, Alastair Tombs --
Leading with a smile : the influence of managers' leadership behavior on the emotional experience of employees and customers / Ronit Kark, Hana Medler-Liraz --
Emotion management in cross-cultural perspective : 'smile training' in Japanese and North American service organizations / Aviad E. Raz, Anat Rafaeli --
Incorporation of emotional labor in the demand-control-support model : the relation with emotional exhaustion and personal accomplishment in nurses / Gâerard Nèaring, Annemarie van Droffelaar --
Building a climate of trust during organizational change : the mediating role of justice perceptions and emotion / Nell Kimberley, Charmine E.J. Hèartel --
Emotional capital in caring work / Tuija Virkki --
How 'bad apples' spoil the bunch : faultlines, emotional levers, and exclusion in the workplace / Charmine E.J. Hèartel, Debra Panipucci --
The use, overuse, and misuse of affect, mood, and emotion in organizational research / Vâeronique Tran --
Investigating the emotional basis of charismatic leadership : the role of leaders positive mood and emotional intelligence / Frank Walter, Heike Bruch --
Team emotion recognition accuracy and team performance / Hillary Anger Elfenbein, Jeffrey T. Polzer, Nalini Ambady --
Overview : functionality, intentionality and morality / Charmine E.J. Hèartel, Neal M. Ashkanasy, Wilfred J. Zerbe.
Series Title: Research on emotion in organizations, v. 3.
Responsibility: edited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.

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