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Fundamentals of business process management

Auteur : Marlon Dumas
Éditeur: Berlin ; New York : Springer, ©2013.
Édition/format:   Livre électronique : Document : AnglaisVoir toutes les éditions et tous les formats
Résumé:
Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that  Lire la suite...
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Détails

Genre/forme: Electronic books
Format – détails additionnels: Print version:
Fundamentals of business process management.
Dordrecht : Springer, ©2013
Type d’ouvrage: Document, Ressource Internet
Type de document: Ressource Internet, Fichier d'ordinateur
Tous les auteurs / collaborateurs: Marlon Dumas
ISBN: 9783642331435 3642331432 3642331424 9783642331428
Numéro OCLC: 828794599
Description: 1 online resource (xxvii, 399 pages) : illustrations
Contenu: Introduction to Business Process Management --
Process Identification --
Essential Process Modeling --
Advanced Process Modeling --
Process Discovery --
Qualitative Process Analysis --
Quantitative process analysis --
Process redesign --
Process automation --
Process intelligence.
Responsabilité: Marlon Dumas [and others].

Résumé:

This detailed, interdisciplinary book follows the BPM lifecycle from process identification to monitoring, covering modelling, analysis, redesign and automation. Blends concepts and methods from  Lire la suite...

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Aus den Rezensionen: "... Besonders nutzlich fur die Vertiefung des Stoffs sind die zahlreichen Beispiele, Kontrollfragen und UEbungsaufgaben ... kann das Werk uneingeschrankt als aktuelles Lehrbuch Lire la suite...

 
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