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Fundamentals of business process management

Autor: Marlon Dumas
Editora: Berlin ; New York : Springer, ©2013.
Edição/Formato   e-book : Documento : InglêsVer todas as edições e formatos
Base de Dados:WorldCat
Resumo:
Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that  Ler mais...
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Detalhes

Gênero/Forma: Electronic books
Formato Físico Adicional: Print version:
Fundamentals of business process management.
Dordrecht : Springer, ©2013
Tipo de Material: Documento, Recurso Internet
Tipo de Documento: Recurso Internet, Arquivo de Computador
Todos os Autores / Contribuintes: Marlon Dumas
ISBN: 9783642331435 3642331432 3642331424 9783642331428
Número OCLC: 828794599
Descrição: 1 online resource (xxvii, 399 pages) : illustrations
Conteúdos: Introduction to Business Process Management --
Process Identification --
Essential Process Modeling --
Advanced Process Modeling --
Process Discovery --
Qualitative Process Analysis --
Quantitative process analysis --
Process redesign --
Process automation --
Process intelligence.
Responsabilidade: Marlon Dumas [and others].
Mais informações:

Resumo:

This detailed, interdisciplinary book follows the BPM lifecycle from process identification to monitoring, covering modelling, analysis, redesign and automation. Blends concepts and methods from  Ler mais...

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