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Fundamentals of fourth generation management

Author: Brian L Joiner; Joiner Associates.; Films Incorporated.
Publisher: Madison, WI : Joiner Associates ; [Chicago, Ill. : Distributed by] Public Media, Films Inc., ©1992.
Edition/Format:   VHS video : VHS tape : Partial animation   Visual material : English
Database:WorldCat
Summary:
Shows how and why the implementation of fourth generation management--which focuses on quality, scientific approach, and team work--can be used to improve customer satisfaction and labor productivity in an operating system. Uses dramatizations to exemplify previous management techniques, explain the needs of an individual operating system, highlight the changes that are needed for improvement and efficiency, and  Read more...
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Details

Material Type: Partial animation, Videorecording
Document Type: Visual material
All Authors / Contributors: Brian L Joiner; Joiner Associates.; Films Incorporated.
ISBN: 0962226467 9780962226465
OCLC Number: 29677860
Notes: "The teachings of Dr. Brian L. Joiner, President and CEO, Joiner Associates Inc., Management Consultants."
Description: 8 videocassettes (6 hr., 1 min., 34 sec.) : sd., col. ; 1/2 in. 1 instructor guide + 8 leader workbooks + 8 participant workbooks.
Details: VHS format.
Contents: module 1. Fourth generation management (35 min., 15 sec.) --
module 2. Voice of the customer (49 min., 57 sec.) --
module 3. Process and system thinking (53 min., 27 sec.) --
module 4. Voice of the process (35 min., 15 sec.) --
module 5. The language of variation (52 min., 44 sec.) --
module 6. Using data to learn and improve (51 min., 25 sec.) --
module 7. All one team (39 min., 14 sec.) --
module 8. Leaders making progress (37 min., 37 sec.).

Abstract:

Shows how and why the implementation of fourth generation management--which focuses on quality, scientific approach, and team work--can be used to improve customer satisfaction and labor productivity in an operating system. Uses dramatizations to exemplify previous management techniques, explain the needs of an individual operating system, highlight the changes that are needed for improvement and efficiency, and show the benefits of fourth generation management.

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Linked Data


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