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The future of the organisation : achieving excellence through business transformation

Author: Colin Coulson-Thomas
Publisher: London : Kogan Page, 1997.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Drawing on his research into current international business practice, the author here offers readers insights into the company of the future by identifying current issues and trends and speculating  Read more...

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Document Type: Book
All Authors / Contributors: Colin Coulson-Thomas
ISBN: 0749419350 9780749419356
OCLC Number: 36725151
Description: 414 pages : illustrations ; 24 cm
Contents: 1. Management myopia: perceptions and reactions --
2. Issues and concerns --
3. Relevance of contemporary preoccupations in a changing world --
4. Corporate vision: the rhetoric, the reality and the barriers --
5. Priorities and aspirations --
6. Corporate leadership --
7. The customer: relationship management and the supply chain --
8. The people dimension: individuals, groups and teams and the quality of working life --
9. The quality of management: learning, involvement, empowerment, reward, recognition and communication --
10. Re-engineering: the process dimension --
11. Approaches, tools and techniques: future prospects --
12. Priorities and performance, objectives and outcomes --
13. Next steps: identifying the missing elements --
14. Holistic and people-focused management.
Responsibility: Colin Coulson-Thomas.

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