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Getting things done at work : the discourse of power in workplace interaction

Author: Bernadette Vine
Publisher: Amsterdam ; Philadelphia, PA : John Benjamins Pub., 2004.
Series: Pragmatics & beyond, new ser. v. 124.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Annotation The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Vine, Bernadette.
Getting things done at work.
Amsterdam ; Philadelphia, PA : John Benjamins Pub., 2004
(DLC) 2004047624
(OCoLC)54817065
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Bernadette Vine
ISBN: 1423772385 9781423772385 9027295387 9789027295385
OCLC Number: 69155671
Description: 1 online resource (viii, 276 pages).
Contents: Getting Things Done atWork; Editorial page; Title page; LCC page; Table of contents; Acknowledgments; 1. Introduction; 2. Directives, requests and advice; 3. Identifying control acts; 4. Analysis of control act head acts; 5. Modification of control act head acts; 6. Exploring control acts in context; 7. Control acts between Managers and their staff; 8. Managers and power in the workplace; 9. Language and power between equals; Appendix A. Transcription conventions; Appendix B. Main interaction purpose and word counts; Appendix C. Directive head acts; Appendix D. Request head acts.
Series Title: Pragmatics & beyond, new ser. v. 124.
Responsibility: Bernadette Vine.
More information:

Abstract:

Annotation The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.

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