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Getting to :- ) : the potential of online text-based communication to support interest-based dispute resolution

Author: Jelle van Veenen
Publisher: Apeldoorn, Netherlands ; Portland, OR : Maklu, ©2011.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Jelle van Veenen
ISBN: 9789046604373 9046604373
OCLC Number: 719426744
Notes: Based on the author's thesis (doctoral) -- Tilburg University.
Description: 173 pages : illustrations ; 24 cm
Contents: Three applications --
Using online communication to improve dispute resolution --
Dealing with miscommunication, distrust, and emotions --
Uncovering interests --
Developing creative outcomes.
Other Titles: Getting to [colon dash close parenthesis]
Responsibility: Jelle van Veenen.

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