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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/276932784 Title: Global business etiquette : a guide to international communication and customs Author: Jeanette S Martin; Lillian H Chaney Publisher: Westport, CT : Praeger, 2008. ISBN/ISSN: 0275988155 9780275988159 9780313351518 0313351511 OCLC:276932784

  
  

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Subjects

• Business etiquette.
• Intercultural communication.
• Business communication.

Similar Items

Global business etiquette : a guide to international communication and customs

Author:	Jeanette S Martin; Lillian H Chaney
Publisher:	Westport, CT : Praeger, 2008.
Edition/Format:	Book : EnglishView all editions and formats
Summary:	Synopsis: The breakneck speed at which business is "going global" requires a new breed of executives, managers, and front-line employees who are adept at the art of cross-cultural communication, where simple misunderstandings can jeopardize multimillion dollar deals. Whether you are preparing for a long-term overseas assignment or a short trip abroad to meet with clients, customers, suppliers, or distributors, Global Business Etiquette will be an indispensable resource for understanding the dynamics of cross-cultural communication, avoiding embarrassing (and costly) gaffes, and successfully navigating the subtleties of social interaction. Drawing from their many years of research and training in the field; highlighting such important elements of communication as nonverbal gestures, dress, and gift giving customs; and featuring dozens of colorful examples and useful tips; the authors present a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.  Read more...
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