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Global services : moving to a level playing field

Author: Mark Kobayashi-Hillary; Richard Sykes; British Computer Society.
Publisher: Swindon : British Computer Society, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
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This book breaks the mould of current management thinking on outsourcing by creating a new framework around technology-enabled and professionally-rich services, their globalisation, and the  Read more...

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Document Type: Book
All Authors / Contributors: Mark Kobayashi-Hillary; Richard Sykes; British Computer Society.
ISBN: 9781902505831 1902505832
OCLC Number: 148280043
Description: xxvi, 192 pages : illustrations ; 25 cm
Contents: 1 Millennium 2 Business processes develop into knowledge processes 3 The maturing vendor community 4 The development of technology 5 The real matrix 6 The globalisation of services 7 Skills needed for a future economy 8 Globalisation 9 Conclusion Notes Further Reading Index
Responsibility: Mark Kobayashi-Hillary and Dr Richard Sykes.

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A valuable, thought-provoking resource for any organisation working with an IT services budget - whether a provider or a consumer of those services. * Information Age * This book maintains the BCS Read more...

 
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