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Globalization and human resource management in the airline industry

Author: Jack Eaton
Publisher: Aldershot, England ; Burlington, USA : Ashgate, ©2001.
Series: Ashgate studies in aviation economics and management.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

This text looks at the role of management operations and human resources within the Total Quality Management context in the airline industry. The book assesses external relations, internal relations  Read more...

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Additional Physical Format: Online version:
Eaton, Jack.
Globalization and human resource management in the airline industry.
Aldershot, England ; Burlington, USA : Ashgate, ©2001
(OCoLC)707391592
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jack Eaton
ISBN: 0754612864 9780754612865
OCLC Number: 47824022
Notes: Series statement from CIP data.
Description: ix, 158 pages ; 24 cm.
Contents: pt. I. External Relations. 1. Relations with Customers. 2. Relations with the State and Human Resource Management in Airlines. 3. Relations with Investors, Suppliers, the General Public and Competitors and Human Resource Management. 4. Airline Organization and External Relations --
pt. II. Internal Relations. 5. Theory of Airline Organization. 6. Elements of Airline Organization --
pt. III. Industrial Relations and Human Resource Management. 7. Industrial Relations --
pt. IV. Human Resource Management and other Management Functions. 8. Airline Production Management and Human Resource Management. 9. Finance and Human Resource Management. 10. Personnel Management.
Series Title: Ashgate studies in aviation economics and management.
Responsibility: Jack Eaton.
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'It is possible to open it at any page and find an interesting insight to the world of airline management - and mismanagement.' Aerospace Professional 'This is an impressively researched, well Read more...

 
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