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Gōrudo sutandādo : za rittsu kāruton hoteru kanpanī sekai saikō no okyakusama keiken o tsukuridasu itsutsu no rīdāshippuhō Preview this item
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ゴールド・スタンダード : ザ・リッツ・カールトン・ホテル・カンパニー世界最高のお客様経験を作り出す5つのリーダーシップ法 /
Gōrudo sutandādo : za rittsu kāruton hoteru kanpanī sekai saikō no okyakusama keiken o tsukuridasu itsutsu no rīdāshippuhō

Author: ジョゼフ・ミケーリ. ジョゼフ・ミケーリ著;月沢李歌子訳. 月沢李歌子. ; Joseph Michelli; Rikako Tsukisawa
Publisher: ブックマン社, Tōkyō : Bukkumansha, 2009.
Edition/Format:   Book : Japanese
Database:WorldCat
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: ジョゼフ・ミケーリ. ジョゼフ・ミケーリ著;月沢李歌子訳. 月沢李歌子. ; Joseph Michelli; Rikako Tsukisawa
ISBN: 9784893087140 4893087142
OCLC Number: 318873479
Description: 335 p. ; 22 cm.
Responsibility: Michelli Joseph;Tsukisawa Rikako.

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