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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/27187561 Title: The grievance process in labor-management cooperation Author: Michael John Duane Publisher: Westport, Conn. : Quorum Books, 1993. ISBN/ISSN: 0899307604 9780899307602 OCLC:27187561

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The grievance process in labor-management cooperation

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The grievance process in labor-management cooperation

Author:	Michael John Duane
Publisher:	Westport, Conn. : Quorum Books, 1993.
Edition/Format:	Book : EnglishView all editions and formats
Rating:	(not yet rated) 0 with reviews - Be the first.

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Additional Physical Format:	Online version: Duane, Michael John. Grievance process in labor-management cooperation. Westport, Conn. : Quorum Books, 1993 (OCoLC)624304613
Document Type:	Book
All Authors / Contributors:	Michael John Duane Find more information about:
ISBN:	0899307604 9780899307602
OCLC Number:	27187561
Description:	xii, 158 p. : ill. ; 22 cm.
Contents:	Agriculture, Construction, and Trucking Procedures. Public-Sector Procedures. Nonunion Procedures. International Procedures. The Grievance Process and Firm Performance. Employee Turnover. Strike Activity. Productivity. The Grievance Process and Joint Labor-Management Programs. The Grievance Process and Contract Negotiations. Interpreting Grievance Data. Grievance Rates. Settlement Level -- 5. The Impact of Background and Boundary-Role Factors on the Grievance Process. Background Factors. Personality. Negotiating Experience. Education. Gender. Race. Marital Status. Summary of the Effects of Background Factors. Boundary-Role Factors. Constituent Demands. The Grievance Officials' Relationship. Summary of the Effects of Boundary-Role Factors -- 6. The Impact of Environmental Factors on the Grievance Process. Economic Conditions. Technology. Legal Regulations. Bargaining Setting. The Collective Bargaining Agreement -- 7. Implications and Conclusions. Implications of the Labor-Management Relations Model. Improving the Grievance Process. Selection Programs. Training Programs. Performance Appraisal. Reward System.
Responsibility:	Michael J. Duane.

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