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顧客服務管理 = Customer relationship management : CRM實戰理論與實務 /
Gu ke fu wu guan li = Customer relationship management : CRM shi zhan li lun yu shi wu

Author: 張力元 (Trappey, Charles V.) 張力元等合著. 張力元, ; Zhang li yuan, (Trappey Charles V.)
Publisher: 華泰文化, Tai bei shi : Hua tai wen hua, 2007.03.
Edition/Format:   Print book : Elementary and junior high school : Chinese : Er banView all editions and formats
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Material Type: Elementary and junior high school
Document Type: Book
All Authors / Contributors: 張力元 (Trappey, Charles V.) 張力元等合著. 張力元, ; Zhang li yuan, (Trappey Charles V.)
ISBN: 9789576096808 9576096804 9789576096808
OCLC Number: 814282119
Notes: Ying wen ti ming:Customer relationship management.
Description: 328 mian : tu ; 23 gong fen
Other Titles: CRM shi zhan li lun yu shi wu
Responsibility: zhang li yuan deng he zhu.

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