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Handbook of communication audits for organisations

Author: Owen Hargie; Dennis Tourish
Publisher: London ; New York : Routledge, 2000.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

This book could serve as the module text in organisational communication for final year undergraduates/postgraduates. It is also a complete handbook for those whose task it is to carry out an audit.

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Document Type: Book
All Authors / Contributors: Owen Hargie; Dennis Tourish
ISBN: 0415186412 9780415186414 0415186420 9780415186421
OCLC Number: 59435223
Description: xvii, 365 pages : illustrations ; 25 cm
Contents: Communication and organisational success / Dennis Tourish, Owen Hargie --
Auditing communication to maximise performance / Dennis Tourish, Owen Hargie --
The questionnaire approach / Phillip G. Clampitt --
The interview approach / Rob Millar, Mary Gallagher --
The focus group approach / David Dickson --
Data collection log-sheet methods / Owen Hargie, Dennis Tourish --
Auditing professional practice / Owen Hargie, Dennis Tourish --
Auditing the communications revolution / Dennis Tourish, Owen Hargie --
Crafting the audit report / Dennis Tourish, Owen Hargie --
Charting communication performance in a healthcare organisation / Owen Hargie, Dennis Tourish --
A communication audit of a hospital clinic / Myra Skipper, Owen Hargie --
A communication audit of a paper mill / Phillip G. Clampitt Laurey Berk --
Auditing communication practices in the Church : a study of a Catholic diocese / Owen Hargie, Mark Lount --
An external communication audit of a superannuation company / Charles H. Patti ... [and others] --
Auditing the annual business conference of a major beverage company / Cal W. Downs, Albert Hydeman, Allyson D. Adrian --
Strategy, research and pedagogy : the role of audits / Dennis Tourish, Owen Hargie.
Responsibility: edited by Owen Hargie and Dennis Tourish.

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Not all handbooks live up to their name, but this is one that does. ... I would recommend the Hargie and Tourish book to anyone interested in audits and assessments of communication practices. The Read more...

 
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