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| Material Type: | Internet resource |
|---|---|
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
Jeffrey Rubin; Dana Chisnell |
| ISBN: | 9780470185483 0470185481 |
| OCLC Number: | 212204392 |
| Notes: | Includes index. |
| Description: | xxxvi, 348 p. : ill. ; 24 cm. |
| Contents: | Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience. |
| Responsibility: | Jeff Rubin, Dana Chisnell. |
| More information: |
Abstract:
Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability.
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