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Handbook on business process management. 1, Introduction, methods and information systems

Author: Jan vom Brocke; Michael Rosemann
Publisher: Berlin : Springer, 2014.
Series: International handbooks on information systems.
Edition/Format:   eBook : Document : English : Second editionView all editions and formats
Summary:
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the  Read more...
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Genre/Form: Electronic books
Handbooks and manuals
Handbooks, manuals, etc
Additional Physical Format: Print version:
Handbook on business process management. 1, Introduction, methods and information systems.
(OCoLC)883426726
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jan vom Brocke; Michael Rosemann
ISBN: 9783642451003 3642451004
OCLC Number: 889877029
Notes: Previous edition: 2009.
Description: 1 online resource.
Contents: Foreword to the 2nd Edition; Foreword to the 1st Edition; How to Read this Handbook; Contents; Part I: Introduction; What is Business Process Management?; 1 The Origins of BPM; 2 The Process Management Cycle; 3 The Payoffs of Process Management; 4 The Enablers of Process; 5 BPM Capability for Process; 6 The Principles of Process Management; 7 The EPM as a Management Tool and BPMS; 8 The Frontiers of BPM; References; Process Management for Knowledge Work; 1 Introduction; 2 Improving Knowledge Work Through Process Management; 3 Processes and Knowledge Work Segments. 4 Knowledge Creation, Distribution, and Application4.1 Creation; 4.2 Distribution; 4.3 Application; 5 Process Versus Practice in Knowledge Work; 6 Types of Process Interventions; 6.1 Process Improvement Approaches for Knowledge Work; 6.2 Agile Methods; 6.3 Measurement; 6.4 Positive Deviance; 6.5 Knowledge Management-Based Interventions; 6.6 Outsourcing Knowledge Work; 7 Summary; References; The Scope and Evolution of Business Process Management; 1 Introduction; 2 The Three Business Process Traditions; 3 The Work Simplification\Industrial Engineering\Quality Control Tradition. 3.1 TQM, Lean and Six Sigma3.2 Capability Maturity Model; 4 The Management Tradition; 4.1 Geary Rummler; 4.2 Michael Porter; 4.3 Balanced Scorecard; 4.4 Business Process Reengineering; 5 The Information Technology Tradition; 5.1 Business Process Reengineering; 5.2 Enterprise Resource Planning Applications; 5.3 CASE and Process Modeling Tools; 5.4 Expert Systems and Business Rules; 5.5 Process and the Interface Between Business and IT; 6 Business Process Change Today and Tomorrow; 7 Enterprise Level Initiatives; 7.1 Business Architecture; 7.2 Value Chains and Value Networks. 7.3 Business Process Frameworks7.3.1 The Supply Chain Council ́s SCOR Framework; 7.3.2 Other Business Frameworks; 7.4 Roger Burlton, Process Scope, and Value Chain Diagrams; 7.5 Process Maturity Models; 7.6 Integrated Process Measurement Systems; 7.7 Managing Culture Change and Organizational Transformations; 8 Process Level Initiatives; 8.1 The Emphasis on Innovation; 8.2 Analyzing and Modeling Complex Processes; 9 Implementation Level Initiatives; 9.1 Business Process Management Systems (BPMS); 9.2 Standards and Certification; 9.3 Other Implementation Concerns; 10 Towards a Comprehensive BPM.
Series Title: International handbooks on information systems.
Other Titles: Introduction, methods and information systems
Responsibility: edited by Jan vom Brocke, Michael Rosemann.

Abstract:

This new edition of Springer's handbook on BPM covers its core components, from strategic alignment to personnel and IT. It sets out the vital elements in successful implementation, with Volume 1  Read more...

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"This outstanding work, already updated in a second edition, is focused on business process management (BPM) definition, approaches, methods, and integration with process-centered information Read more...

 
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