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Handing Over : Developing Consistency Across Shifts in Residential and Health Settings.

Author: Barry Mason
Publisher: London : Karnac Books, 1991.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old. The book gives a clear, practical account of this new model and contains many  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Mason, Barry.
Handing Over: Developing Consistency Across Shifts in Residential and Health Settings.
London : Karnac Books, ©1991
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Barry Mason
ISBN: 9781849401104 1849401101 1283118211 9781283118217
OCLC Number: 727649354
Description: 1 online resource (96 pages)
Contents: COVER; CONTENTS; Foreword; Introduction; 1. The Problem of the Traditional Handover; 2. The Systemic Handover; 3. Some Theoretical Considerations; 4. Some Ideas Which Have Influenced the Development of the Systemic Handover; 5. Circular and Reflexive Questions; 6. The Systemic Handover Interview; 7. The Systemic Handover Interview; 8. Consumer Feedback; 9. Conclusion; 10. A Personal Reframing; 11. A Final Exercise; 12. References.

Abstract:

This book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old. The book gives a clear, practical account of this new model and contains many ideas, particularly relating to interviewing skills, which can be used in other aspects of one's work. There are numerous coaching exercises for the individuals and staff teams as well as verbatim examples of the new handover in action.

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