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The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner

Author: Peggy Klaus; Jane M Rohman; Molly Hamaker
Publisher: New York, NY : HarperCollins, ©2007.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
"Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In 'The Hard Truth About Soft Skills' Klaus delivers practical tools and techniques for mastering soft skills across the career  Read more...
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Document Type: Book
All Authors / Contributors: Peggy Klaus; Jane M Rohman; Molly Hamaker
ISBN: 9780061284144 0061284149
OCLC Number: 141484683
Notes: Includes index.
Description: xi, 190 pages ; 21 cm
Contents: Control yourself --
Getting the job done --
When you open your mouth ... and then some --
Handling your critics --
What, me political? --
Branding and bragging --
Hot buttons: gender, generation, and culture --
Leading the troops --
Don't skip your soft skills.
Responsibility: Peggy Klaus with Jane Rohman and Molly Hamaker.

Abstract:

In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum.  Read more...

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"[Klaus's] practical advice is delivered in the conversational style of a one-on-one session with a personal coach.... The volume is recommended for those who are in need of a more personable Read more...

 
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