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Harvard business review on crisis management

Publisher: [Boulder, Col.] : NetLibrary, 2000.
Series: Harvard business review paperback series.
Edition/Format:   Print book : Document   Computer File : EnglishView all editions and formats
Database:WorldCat
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Material Type: Document
Document Type: Book, Computer File
ISBN: 0585232156 9780585232157
OCLC Number: 537893184
Notes: Originally published in print: Boston, Mass.: Harvard Business School Press, ©2000.
Contents: Managing the crisis you tried to prevent / Norman R. Augustine --
When an executive defects / Anurag Sharma and Idalene F. Kesner --
A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas, and John A. Quelch / Right away and all at once: how we saved Continental / Greg Brenneman --
Media policy--what media policy? / Sandi Sonnenfeld --
After the layoffs, what next? / Suzy Wetlaufer --
Leadership when there is no one to ask: an interview with Eni's Franco Bernabáe / Linda Hill and Suzy Wetlaufer --
Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings.
Series Title: Harvard business review paperback series.
Other Titles: Crisis management.

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