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The healing manager : how to build quality relationships & productive cultures at work

Author: William Lundin; Kathleen Lundin
Publisher: San Francisco, CA. : Berrett-Koehler, ©1993.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
Achieving productivity & quality in the workplace by cultivation of emotional well-being.
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Document Type: Book
All Authors / Contributors: William Lundin; Kathleen Lundin
ISBN: 1881052133 9781881052135
OCLC Number: 27338827
Notes: Includes index.
Description: xx, 248 pages ; 24 cm
Contents: Preface --
Acknowledgments --
The Authors --
Prologue --
Pt. 1. Telling the Truth and Talking Straight --
Ch. 1. Human Values in the Workplace --
Ch. 2. The Healing Manager --
Ch. 3. How It Feels to Be an Employee --
Ch. 4. How We Learn to Make Mistakes --
Ch. 5. People Set Our Agendas --
Pt. 2. Total Quality Relationships (TQR) --
Ch. 6. Miracles in the Workplace --
Ch. 7. Enriching Environments --
Ch. 8. Women in the Workplace --
Pt. 3. Becoming a Healing Manager --
Ch. 9. Anger --
Ch. 10. Affection --
Ch. 11. Trust --
Ch. 12. Helping Others Grow --
Ch. 13. Caring I --
Ch. 14. Caring II --
Ch. 15. Mistakes --
Ch. 16. Conflict --
Ch. 17. Living the New Values --
Ch. 18. Working with Employee Groups --
Pt. 4. Sustaining Total Quality Relationships --
Ch. 19. The Sun Must Shine All Over the Company --
Ch. 20. True Empowerment --
Ch. 21. Make Change Your Friend --
Index.
Responsibility: William Lundin & Kathleen Lundin.

Abstract:

Achieving productivity & quality in the workplace by cultivation of emotional well-being.

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