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Health care communication using personality type : patients are different!

Author: Judy Allen; Susan A Brock
Publisher: [London] : Taylor & Francis, 2000.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
The importance of effective communication in healthcare both with patients and with other professionals, has long been acknowledged. However, most models assume that all the people with whom we communicate will react the same way - what works for one person will be equally good for another. The authors of this book contest this assumption. This text draws upon examples from everyday health care situations to  Read more...
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Details

Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Judy Allen; Susan A Brock
ISBN: 0203130243 9780203130247 1280329319 9781280329319
OCLC Number: 277802455
Description: 1 online resource (pages)
Responsibility: Judy Allen and Susan A. Brock.

Abstract:

The importance of effective communication in healthcare both with patients and with other professionals, has long been acknowledged. However, most models assume that all the people with whom we communicate will react the same way - what works for one person will be equally good for another. The authors of this book contest this assumption. This text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the Myers-Briggs Type Indicator). Using this knowledge, successful health professionals can learn to vary the way they approach patients, more effectively break bad news and encourage clients to follow clinical advice.

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