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The help desk handbook : the Help Desk Institute guide to help desk operations and problem management

Author: Ron Mums; Help Desk Institute.
Publisher: Colorado Springs, CO : Help Desk Institute, 1993.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Ron Mums; Help Desk Institute.
ISBN: 157125000X 9781571250001
OCLC Number: 30584917
Description: vii, 170 pages : illustrations ; 23 cm
Responsibility: Ron Mums.

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