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The hidden power of social networks : understanding how work really gets done in organizations

Author: Robert L Cross; Andrew Parker
Publisher: Boston, Mass. : Harvard Business School Press, ©2004.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"The Hidden Power of Social Networks offers the an application of social network analysis - a technique that reveals who is connected to whom in large, distributed groups - to the work of managers and leaders. The book outlines a host of specific and inexpensive actions at the individual, group, and organizational levels that can help promote vibrant employee networks."--Jacket.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert L Cross; Andrew Parker
ISBN: 1591392705 9781591392705
OCLC Number: 53232089
Description: xiii, 213 pages : illustrations ; 24 cm
Contents: How work really gets done in organizations --
The hidden power of social networks --
Across the great divide --
Knowing what we know --
Charged up --
How managers manage social networks --
Pinpointing the problem --
Building bridges --
Breaking the mold --
Uncharted territory.
Responsibility: Rob Cross, Andrew Parker.
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Abstract:

Helps managers discover how employees communicate and collaborate to get work done. This work also helps them identify ways they can influence these social networks to improve performance and  Read more...

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