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The hidden power of social networks : understanding how work really gets done in organizations

Author: Robert L Cross; Andrew Parker
Publisher: Boston, Mass. : Harvard Business School Press, 2010.
Edition/Format:   Print book : English : [Nachdr.]View all editions and formats
Summary:

Helps managers discover how employees communicate and collaborate to get work done. This work also helps them identify ways they can influence these social networks to improve performance and  Read more...

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Document Type: Book
All Authors / Contributors: Robert L Cross; Andrew Parker
ISBN: 1591392705 9781591392705
OCLC Number: 700632264
Description: XIII, 213 Seiten : Diagramme
Contents: Preface Part 1 How Work Really Gets Done in Organizations Chapter 1 The Hidden Power of Social Networks Chapter 2 Across the Great Divide: Finding and Fixing Critical Disconnects in Organizations Chapter 3 Knowing What We Know: Developing a Sense and Respond Organizational Capability Chapter 4 Charged Up: Creating Energy in Organizations Part 2 How Managers Manage Social Networks Chapter 5 Pinpointing the Problem: Improving Networks through Individuals Chapter 6 Building Bridges: Initiating, Developing and Maintaining Networks Chapter 7 Breaking the Mold:Aligning Organizational Context To Sustain Appropriate Network Patterns Chapter 8 Uncharted Territory: The Future and Challenges of Networks in Organizations Appendix A Conducting and Interpreting Social Network Analysis Appendix B Tools for Promoting Network Connectivity Notes Bibliography About the Authors Index
Responsibility: Rob Cross ; Andrew Parker.

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