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The high performance shop

Author: Mitch Schneider
Publisher: New York : Thomson, Delmar Learning, ©2003.
Series: Automotive service management series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Helps you gain the expertise required for success in one of the hottest segments of the automotive industry. This book leads users to an understanding of the principles and procedures needed to  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Mitch Schneider
ISBN: 140182661X 9781401826611 1401826628 9781401826628
OCLC Number: 53852282
Notes: "Part no. 22661"--Cover.
Description: xii, 132 pages : illustrations ; 28 cm.
Contents: Where do you start? --
Compression: getting started --
Power: getting the work done --
Exhaust: finishing up --
Marketing --
Merchandising --
Integrity-based sales --
Quality control (QC) --
Strategies: exit, succession, and business valuation --
Conclusion --
References --
Epilogue.
Series Title: Automotive service management series.
Other Titles: Automotive service management, the high performance shop
Responsibility: by Mitch Schneider.
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SECTION I: Your Team Chapter 1: the Home Team Chapter 2: the Team Chapter 3: The Players Chapter 4: Motivation & Compensation Chapter 5: Human Resources Development SECTION II: Support Chapter 6: the Read more...

 
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