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High performance through process excellence : from strategy to execution with business process management

Author: Mathias Kirchmer
Publisher: Berlin ; New York : Springer, ©2011.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:

High Performance Through Process Excellence explores how business process management delivers real value in private and public sector organizations around the world. It is written for executives and  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Kirchmer, Mathias.
High performance through process excellence.
Heidelberg : Springer, 2011
(DLC) 2011935216
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Mathias Kirchmer
ISBN: 9783642211652 3642211658 9783642211645 364221164X
OCLC Number: 747105205
Description: 1 online resource (xviii, 178 pages) : illustrations
Contents: Management of process excellence : what is it and why do you need it? --
Innovation : an important goal of MPE --
Information technology enabling process execution with MPE --
Business process change management for MPE --
Business process governance for MPE --
Reference models to empower MPE --
Inter-enterprise business processes enabled by MPE --
Emergent processes enabled by MPE --
Globalization requires MPE --
Small and medium enterprises also benefit from MPE --
What has jazz to do with MPE --
Epilogue : process excellence is becoming popular.
Responsibility: Mathias Kirchmer.

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