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How the way we talk can change the way we work : seven languages for transformation

Author: Robert Kegan; Lisa Laskow Lahey
Publisher: San Francisco : Jossey-Bass, ©2001.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
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Additional Physical Format: Online version:
Kegan, Robert.
How the way we talk can change the way we work.
San Francisco : Jossey-Bass, ©2001
(OCoLC)894932934
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert Kegan; Lisa Laskow Lahey
ISBN: 0787955353 9780787955359 078796378X 9780787963781
OCLC Number: 44972130
Description: ix, 241 pages : illustrations ; 23 cm
Contents: The internal languages: building the new machine. From the language of complaint to the language of commitment --
From the language of blame to the language of personal responsibility --
From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change --
From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change --
The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard --
From the language of rules and policies to the language of public agreement --
From the language of constructive criticism to the language of deconstructive criticism --
Carrying on the work. Running the internal languages --
Running the social languages --
Epilogue: Toward the transformation highway: transcending the limits of the information age.
Responsibility: Robert Kegan, Lisa Laskow Lahey.
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Abstract:

Using a mix of organizational analysis, worksheets and sample dialogues, the authors provide forms of language and thinking which ensure broad and long-lasting organizational transformation. They  Read more...

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"A genuinely 21st century book! Kegan and Lahey create a dynamic alternative to mere coasting on the momentum of the information age. Why do we know so much and yet so little lasting change actually Read more...

 
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