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How to Be an Even Better Manager : a Complete A-Z of Proven Techniques and Essential Skills.

Author: Michael Armstrong
Publisher: London : Kogan Page, 2014.
Edition/Format:   eBook : Document : English : 9th editionView all editions and formats
Summary:
This ninth edition of the best-selling How to be an Even Better Manager covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself. Thoroughly revised and updated, with ten new chapters providing timely advice on topics such as coaching, developing emotional intelligence, innovating  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Michael Armstrong
ISBN: 0749471557 9780749471552
OCLC Number: 874524393
Language Note: English.
Description: 1 online resource (1 online resource (384 pages))
Contents: Contents; Foreword to the ninth edition; Preface; Introduction; Chapter One How to be a better manager; General management; Chapter Two How to achieve continuous improvement; Chapter Three How to improve organizational capability; Chapter Four How to manage corporate culture; Chapter Five How to benchmark; Chapter Six How to delight customers; Business and financial management; Chapter Seven How to be businesslike; Chapter Eight How to make a business case; Chapter Nine How to prepare a business plan; Chapter Ten How to conduct business model innovation; Chapter Eleven How to budget. Chapter Twelve How to cut costsChapter Thirteen How to read a balance sheet; Chapter Fourteen How to use financial ratios; Managing people; Chapter Fifteen How to develop people; Chapter Sixteen How to coach; Chapter Seventeen How to handle people problems; Chapter Eighteen How to be a better leader; Chapter Nineteen How to herd cats; Chapter Twenty How to motivate people; Chapter Twenty-one How to persuade; Chapter Twenty-two How to empower; Chapter Twenty-three How to enhance engagement; Chapter Twenty-four How to run a meeting; Chapter Twenty-five How to be an effective member of a meeting. Management skillsChapter Twenty-six How to communicate; Chapter Twenty-seven How to control; Chapter Twenty-eight How to coordinate; Chapter Twenty-nine How to delegate; Chapter Thirty How to make things happen; Chapter Thirty-one How to manage your boss; Chapter Thirty-two How to manage change; Chapter Thirty-three How to manage conflict; Chapter Thirty-four How to manage a crisis; Chapter Thirty-five How to manage performance; Chapter Thirty-six How to set objectives; Chapter Thirty-seven How to manage projects; Chapter Thirty-eight How to manage risk. Chapter Thirty-nine How to manage stressChapter Forty How to manage time; Chapter Forty-one How to negotiate; Chapter Forty-two How to organize; Chapter Forty-three How to plan and prioritize; Chapter Forty-four How to deal with office politics; Personal skills; Chapter Forty-five How to assess your own performance; Chapter Forty-six How to get on; Chapter Forty-seven How to develop your emotional intelligence; Chapter Forty-eight How to be confident; Chapter Forty-nine How to be assertive; Chapter Fifty How to be decisive; Chapter Fifty-one How to solve problems. Chapter Fifty-two How to be both efficient and effectiveChapter Fifty-three How to be creative; Chapter Fifty-four How to innovate; Chapter Fifty-five How to interview; Chapter Fifty-six How to be interviewed; Chapter Fifty-seven How to listen; Chapter Fifty-eight How to make effective presentations; Chapter Fifty-nine How to write reports; Chapter Sixty How to network; Chapter Sixty-one How to be strategic; Chapter Sixty-two How to think clearly; Chapter Sixty-three How to troubleshoot; Chapter Sixty-four How to recover from setbacks. Chapter Sixty-five How things go wrong and how to put them right.

Abstract:

This new edition of How to be an Even Better Manager will help you to develop a broad base of managerial skills and knowledge.  Read more...

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"A practical and straightforward guide to successful management, written with the benefit of over 30 years experience." Business Executive "Those with managerial responsibilities will find this a Read more...

 
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