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How to be an even better manager : a complete a-z of proven techniques and essential skills

Author: Michael Armstrong
Publisher: New York, NY : Kogan Page Ltd, [2017]
Edition/Format:   Print book : English : Tenth editionView all editions and formats
Summary:

Discover 67 essential topics to help you build your management skills and tackle your business challenges, in the 10th edition of Michael Armstrong's best-selling practical handbook for managers.

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Additional Physical Format: Online version:
Armstrong, Michael, 1928-
How to be an even better manager.
New York, NY : Kogan Page Ltd, [2017]
(DLC) 2017014451
Document Type: Book
All Authors / Contributors: Michael Armstrong
ISBN: 9780749480271 0749480270
OCLC Number: 979534067
Notes: Revised edition of the author's How to be an even better manager, 2014.
Includes index.
Description: vii, 325 pages : illustrations ; 21 cm
Contents: Preface to the 10th edition --
Managing people --
How to treat people right --
How to motivate people --
How to be a better leader --
How to be an engaging manager --
How to manage performance --
How to handle difficult situations with people --
How to provide feedback --
Developing people --
How to develop people --
How to coach people --
Management skills --
How to control --
How to coordinate --
How to delegate --
How to make things happen --
How to manage your boss --
How to manage change --
How to manage conflict --
How to manage a crisis --
How to manage projects --
How to manage risk --
How to manage stress --
How to manage time --
How to persuade --
How to negotiate --
How to run a meeting --
How to be an effective member of a meeting --
How to organize --
How to plan and prioritize --
How to deal with office politics --
Personal skills --
How to assess your own performance --
How to get on --
How to develop your emotional intelligence --
How to be confident --
How to be assertive --
How to be decisive --
How to solve problems --
How to innovate --
How to conduct a selection interview --
How to be interviewed for a job --
How to listen --
How to communicate --
How to make effective presentations --
How to write reports --
How to network --
How to be strategic --
How to think clearly --
How to troubleshoot --
How to recover from setbacks --
How things go wrong and how to put them right --
Business and financial management --
How to be businesslike --
How to make a business case --
How to prepare a business plan --
How to budget --
How to cut costs --
How to read a balance sheet --
How to use financial ratios --
Index.
Responsibility: Michael Armstrong.

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