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How to deal with annoying people

Author: Bob Phillips; Kimberly Alyn
Publisher: Eugene, Or. : Harvest House Publishers, ©2005.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Offers help to those needing to improve their personal and professional relationships. This book helps readers to discover why they are annoyed by others, why others are annoyed by them, and what  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Bob Phillips; Kimberly Alyn
ISBN: 0736914447 9780736914444 9780736927017 0736927018
OCLC Number: 56599479
Description: 308 pages : illustrations ; 22 cm
Contents: Everybody has annoying people problems --
What annoys us about others --
Determining your social style --
The strengths of each social style --
The weaknesses of each social style --
Secondary social styles --
The annoying people in action --
Identifying social styles in others --
What annoying people value and what really annoys them --
Annoying people with their backs against the wall --
How to lead annoying people --
How to follow annoying people --
Selling to annoying people --
The compatibility of annoying people --
Dispelling ten stereotypical gender myths --
Mottos and sayings of annoying people --
The foundational basis of the four social-styles concept --
What is conflict? --
Ten myths about conflict --
The positive power of confrontation --
Dealing with conflict mentally --
What is the issue? --
Three approaches to resolving conflict --
Making the confrontation --
Choose your words carefully --
Observing body language --
Listening to reduce conflict --
Dealing with response to confrontation --
When you are confronted --
The influence of power in conflict.
Responsibility: Bob Phillips & Kimberly Alyn.
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