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How to deal with difficult people

Author: Rick Brinkman; Rick Kirschner; CareerTrack Publications (Firm)
Publisher: Boulder, CO : CareerTrack, ©1988-©1992.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Summary:
Provides insights into why difficult people behave the way they do. Introduces skills to use for effective communication.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Rick Brinkman; Rick Kirschner; CareerTrack Publications (Firm)
ISBN: 0943066573 9780943066578 0943066565 9780943066561 1559771305 9781559771306
OCLC Number: 27217996
Notes: Subtitle on containers: Strategies for getting results with the hard-to-handle people in your life.
Authors's names in reverse order in earlier editions.
Credits: Produced and directed by Jon Rees.
Performer(s): Presenters, Rick Kirschner, Rick Brinkman.
Description: 3 videocassettes (260 min.) : sound, color ; 1/2 in.
Details: VHS.
Contents: V. 1. Strategies and tactics for dealing with difficult people --
v. 2. Dealing with the 10 most difficult people.
Responsibility: by Rick Brinkman and Rick Kirschner, [presenters].

Abstract:

Provides insights into why difficult people behave the way they do. Introduces skills to use for effective communication.

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