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How to do a superior performance appraisal

Author: William S Swan; Phillip Margulies
Publisher: New York : Wiley, ©1991.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

A systematic, step-by-step guide to doing performance appraisals, which discusses how they can be used to increase productivity, profitability and morale. The book includes checklists and information  Read more...

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Genre/Form: Ratgeber
Additional Physical Format: Online version:
Swan, William S.
How to do a superior performance appraisal.
New York : Wiley, ©1991
(OCoLC)755279018
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: William S Swan; Phillip Margulies
ISBN: 0471514691 9780471514695 0471514683 9780471514688
OCLC Number: 22345315
Notes: Includes index.
Description: x, 223 pages ; 24 cm
Contents: Introduction: why managers and employees dread performance appraisals --
Performance appraisal systems --
What goes wrong and why: eight common appraisal errors --
The Swan approach to performance management --
Setting good performance objectives --
Defining performance factors --
Creating an employee development plan --
How to make your organization's system work --
Writing the appraisal --
Preparing for the discussion and building a productive atmosphere --
Structuring the performance appraisal discussion --
Listening skills --
Questioning and probing techniques --
How to cope with defensiveness and facilitate problem solving --
Conducting fair and legal performance appraisals.
Responsibility: William S. Swan with Phillip Margulies.
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