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How to manage people

Author: Michael Armstrong
Publisher: London ; Philadelphia : Kogan Page, 2008.
Series: Creating success.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Provides advice to managers and team leaders on how to manage people in their teams - getting the best results from them and dealing with any people problems that may arise. This book covers every  Read more...

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Details

Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Michael Armstrong
ISBN: 9780749452414 0749452412
OCLC Number: 182621551
Description: v, 154 pages : illustrations ; 22 cm.
Contents: 1. What managers do --
Managerial effectiveness --
Attributes of successful managers --
Key aspects of management --
2. Leadership --
What leadership involves --
Leadership styles --
What makes a good leader? --
Developing leadership skills --
Assessing leadership skills --
Leadership checklists --
3. Motivating people --
Motivation defined --
process of motivation --
How motivation takes place --
Motivation theories --
key messages of motivation theory --
Approaches to motivation --
Engagement --
4. Organizing --
process of organizing --
Aim --
Organizational guidelines --
Job design --
Developing role profiles --
5. Team building --
What is a team? --
What are the characteristics of teams? --
What are the factors that contribute to team effectiveness? --
How should team performance be assessed? --
How should team performance reviews be conducted? --
What needs to be done to achieve good teamwork? --
6. Delegating --
What is delegation? --
What are the advantages of delegation? --
What are the difficulties of delegation? --
Approaches to delegation --
How good a delegator are you? --
7. Selection interviewing --
nature of a selection interview --
content of an interview --
Preparing for the interview --
Planning the interview --
Interviewing techniques --
Assessing the data --
8. Managing performance --
process of managing performance --
Performance planning --
continuing process of managing performance --
Formal review meetings --
Conducting a performance review meeting --
Performance review skills --
9. Helping people to learn and develop --
Conditions for effective learning --
Self-managed learning --
Formal learning --
Informal learning --
How you can promote learning and development --
10. Rewarding people --
Reward systems --
Approaches to rewarding people --
Fixing grades and rates of pay --
Reviewing pay --
Managing without a reward system --
11. Managing change --
Approaches to managing change --
Resistance to change --
12. Handling people problems --
Absenteeism --
Disciplinary issues --
Handling negative behaviour --
Handling poor timekeeping --
Dealing with underperformers.
Series Title: Creating success.
Responsibility: Michael Armstrong.
More information:

Reviews

Editorial reviews

Publisher Synopsis

"Offers managers a clear and comprehensive course of action. Any business library catering to managers needs this." -- "Midwest Book Review"

 
User-contributed reviews

WorldCat User Reviews (1)

A GUIDE TO MANAGING THE PEOPLE

by PhillipTaylor (WorldCat user published 2008-10-05) Excellent Permalink

It is generally considered that the success of a company relies heavily on the performance of its human resources managers, who sometimes have...
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