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How to measure anything : finding the value of "intangibles" in business

Author: Douglas W Hubbard
Publisher: Hoboken (N.J.) : J. Wiley, cop. 2010.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Database:WorldCat
Summary:
Anything can be measured. This bold assertion is the key to solving many problems in business and life in general. The myth that certain things can't be measured is a significant drain on our nation's economy, public welfare, the environment, and even national security. In fact, the chances are good that some part of your life or your professional responsibilities is greatly harmed by a lack of measurement--by you,  Read more...
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Document Type: Book
All Authors / Contributors: Douglas W Hubbard
ISBN: 9780470539392 0470539399
OCLC Number: 781486713
Description: XV, 304 str. : ilustr. ; 24 cm
Contents: Intangibles and the challenge --
An intuitive measurement habit : Eratosthenes, Enrico, and Emily --
The illusion of intangibles : why immeasurables aren't --
Clarifying the measurement problem --
Calibrated estimates : how much do you know now? --
Measuring risk through modeling --
Measuring the value of information --
The transition : from what to measure to how to measure --
Sampling reality: how observing some things tells us about all things --
Bayes : adding to what you know now --
Preference and attitudes : the softer side of measurement --
The ultimate measurement instrument : human judges --
New measurement instruments for management --
A universal measurement methods : applied information economics.
Responsibility: Douglas W. Hubbard.

Abstract:

Shows you how to measure those things in your own business that you may have considered 'immeasurable', including customer satisfaction, organizational flexibility, technology risk, and technology  Read more...

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