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How to win friends and influence people in the digital age

Author: Brent Cole; Dale Carnegie & Associates.
Publisher: London : Simon & Schuster, 2011.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted into computers and handheld communication devices. He didn?t know the term (3z(Bsocial media(S3(B and Facebook was something not even dreamed of in Buck Rogers cartoons. And yet his lessons remain relevant for everyone who communicates online today. In fact, with problems  Read more...
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Details

Document Type: Book
All Authors / Contributors: Brent Cole; Dale Carnegie & Associates.
ISBN: 9780857207272 085720727X 9780857207296 0857207296
OCLC Number: 751789544
Description: xxii, 245 pages ; 23 cm
Contents: Machine generated contents note: pt. ONE Essentials of Engagement --
1.Bury Your Boomerangs --
2.Affirm What's Good --
3.Connect with Core Desires --
pt. TWO Six Ways to Make a Lasting Impression --
1.Take Interest in Others' Interests --
2.Smile --
3.Reign with Names --
4.Listen Longer --
5.Discuss What Matters to Them --
6.Leave Others a Little Better --
pt. THREE How to Merit and Maintain Others' Trust --
1.Avoid Arguments --
2.Never Say, "You're Wrong" --
3.Admit Faults Quickly and Emphatically --
4.Begin in a Friendly Way --
5.Access Affinity --
6.Surrender the Credit --
7.Engage with Empathy --
8.Appeal to Noble Motives --
9.Share Your Journey --
10.Throw Down a Challenge --
pt. FOUR How to Lead Change Without Resistance or Resentment --
1.Begin on a Positive Note --
2.Acknowledge Your Baggage --
3.Call Out Mistakes Quietly --
4.Ask Questions Instead of Giving Direct Orders --
5.Mitigate Fault --
6.Magnify Improvement --
7.Give Others a Fine Reputation to Live Up To
Responsibility: Dale Carenegie & Associates, Inc. ; with Brent Cole.

Abstract:

A newly imagined rendering of the multimillion-copy-selling icon of motivational books, for the digital age.  Read more...

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