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How : why how we do anything means everything

Author: Dov Seidman
Publisher: Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2011.
Edition/Format:   Print book : English : Updated and enhanced edView all editions and formats

The flood of information, unprecedented transparency, increasing interconnectedness-and our global interde--pendence-are dramatically reshaping today's world, the world of business, and our lives. We  Read more...


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Document Type: Book
All Authors / Contributors: Dov Seidman
ISBN: 9781118106372 1118106377
OCLC Number: 786178934
Notes: Previous edition: 2007.
Description: 1 volume
Contents: Foreword xi Preface xiii Prologue: Making Waves 1 Part I: How We Have Been, How We Have Changed 13 Introduction: The Spaces between Us CHAPTER 1: From Land to Information 17 Lines of Communication. Getting Flattened. CHAPTER 2: Technology's Trespass 25 The Ties That Bind Us. Distance Unites Us. Can You Hear Me. Now? The Age of Transparency. The Persistence of Memory. The Information Jinni Is Out of the Lamp. CHAPTER 3: The Journey to HOW 41 Just Do It. The Certainty Gap. The Limitations of Rules. Outbehaving the Competition. How We Go Forward. Part II: How We Think 57 Introduction: The Paradox of Journey. CHAPTER 4: Playing to Your Strengths 63 Help. You Can Judge a Book by Its Cover. Looking Out for Number Two. The Evolution of What Is Valuable. Believe It. CHAPTER 5: From Can to Should 81 Rules as Proxies. Dancing with Rules. On the Tip of Your Tongue. Unlocking Should. Risk and Reward. CHAPTER 6: Keeping Your Head in the Game 103 Distraction. Small Lapses, Large Costs. Dissonance. Doing Consonance. Friction. Putting It in the Whole. Part III: How We Behave 125 Introduction: How We Do What We Do. CHAPTER 7: Doing Transparency 129 Beyond Proxies and Surrogates. ICU, UC Me. The Market Defines You. Say You Are Sorry. Interpersonal Transparency. Sig, Don't Zag. CHAPTER 8: Trust 157 The Soft Made Hard. How High Is the Ceiling? Going on a TRIP. Tripping. Doing Trust. Trust Is the Drug. Trust, but Verify. CHAPTER 9: Reputation, Reputation, Reputation 181 Reputation in a Wired World. Reputational Capital. Mismanaging Reputation Management. A Second Chance. Part IV: How We Govern 209 Introduction: Innovating in HOW. CHAPTER 10: Doing Culture 215 The Sum of All HOWs. The Spectrum of Culture. The Four Types of Culture. Five HOWs of Culture. CHAPTER 11: The Case for Self-Governing Cultures 241 Self-Governance on the Shop Floor. Freedom Is Just Another Word. Taking Culture for a Test-Drive. Closing Gaps. Values in Action. A Journey to Culture. Why Self-Governance Is the Future of Business. CHAPTER 12: The Leadership Framework 267 Leadership. Walking the Talk. The First Five HOWs of Leadership. Circles in Circles (A Thought). The Leadership Framework, Continued. Afterword 299 HOWs Matter 305 Acknowledgments 307 Notes 315 Selected Bibliography 331 Index 337
Responsibility: Dov Seidman ; foreword by Bill Clinton.


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A detailed picture of the qualities a leader should have and how they should behave. (ThirdSector, 16th January 2012) Any book endorsed by Bill Clinton had to be work a look. And How doesn t Read more...

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