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Hug your people : the proven way to hire, inspire, and recognize your team and achieve remarkable results

Author: Jack Mitchell
Publisher: London : Bantam, 2009.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Proven ways to hire and inspire your team in order to achieve remarkable results. Be NICE - because how you treat one another is as important as how you treat your customers.
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Document Type: Book
All Authors / Contributors: Jack Mitchell
ISBN: 9780553820089 0553820087
OCLC Number: 288985673
Notes: Originally published: New York: Hyperion, 2008.
Description: xxxi, 254 pages ; 20 cm
Contents: Building a niceness culture --
How to hire nice people --
Forget probation, get married for life! --
Is it Kathy or Cathy? (Cathie or Kathi?) --
Making the human connection --
Work is play, it's fun --
Not everyone wants an orchid --
Now that you've connected, reconnect --
No surprises --
Have expectations and standards, not rules and regulations --
A new world environment, the "of course" philosophy --
We like things transparent --
Build on the positives and strengths --
Check in, don't check up --
Conflict resolution: when Winnie stops talking to Kristin --
Going to the moon --
Feeling you are the business --
Throw your personal party at the office --
Reaching into the community --
Spread the word --
The sound of two hands clapping --
You can't do it alone --
Invite --
Input --
Include --
Involve --
Invest --
But don't forget money --
Run their picture, too --
Hugs should be enduring --
Fair is not always equal --
Hugging around the clock --
When the passion goes --
Welcome back, welcome home.
Responsibility: Jack Mitchell.

Abstract:

Today, when social networking is the hottest buzz word and 'relationships' are things that can happen virtually, top CEO and inspirational speaker Jack Mitchell is totally committed to bringing back  Read more...

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"Totally inspiring...This book will help you become a better leader and make you a better person..." -- Howard Behar, author and director of Starbucks "If you want to run a business, but hate Read more...

 
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