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The human cost of a management failure : organizational downsizing at General Hospital

Author: Seth Allcorn; et al
Publisher: Westport, Conn. : Quorum Books, 1996.
Edition/Format:   Book : EnglishView all editions and formats
Summary:
This book presents a unique, in-depth examination of the effects that the popular approaches to management organizational change - downsizing, restructuring, and reengineering - had on a major American hospital. The Human Cost of a Management Failure shows what can happen when management insists on accomplishing its ends strictly by the numbers. The authors ask why top management so often, and with seemingly such a
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Details

Genre/Form: Case studies
Case Reports
Interview
Document Type: Book
All Authors / Contributors: Seth Allcorn; et al
ISBN: 1567200028 9781567200027
OCLC Number: 33008871
Description: xx, 276 p. : ill. ; 24 cm.
Contents: Foreword / Roderick W. Gilkey and Gary R. Lieberman --
1. Downsizing, Restructuring, and Reengineering: An Overview --
2. Case Study Context, Development, and Analysis --
3. The First Set of Interviews --
4. Case Interpretations and Overview --
5. The Second Set of Interviews --
6. Case Interpretations and Overview --
7. The Third Set of Interviews --
8. Case Interpretations and Overview --
9. Epilogue to the General Hospital Case --
10. The Case in Perspective.
Responsibility: Seth Allcorn ... [et al.] ; foreword by Roderick W. Gilkey and Gary R. Lieberman.

Abstract:

This book presents a unique, in-depth examination of the effects that the popular approaches to management organizational change - downsizing, restructuring, and reengineering - had on a major American hospital. The Human Cost of a Management Failure shows what can happen when management insists on accomplishing its ends strictly by the numbers. The authors ask why top management so often, and with seemingly such a cavalier attitude, selects downsizing and similar methods when research indicates that they are all too often such poor choices. Based on a year-long longitudinal study, Allcorn, Baum, Diamond, and Stein report on their interviews with 23 senior and mid-level hospital administrators, then interpret their findings from a psychoanalytic perspective, to make clear that the human side of the workplace can only be ignored at great risk.

This is essential reading not only for corporate management, but also for other professionals and academics throughout the social and behavioral sciences.

Readers of The Human Cost of a Management Failure are oriented to the literature on downsizing, restructuring, and reengineering, and to the context of the study. Case material follows, enabling readers to draw their own conclusions with regard to the nature of the organizational change and its effects upon the hospital's employees, and consultants offer their own viewpoints. An update of events at the hospital after the study was conducted is provided along with summaries by each author of his own interpretation and how he interprets the others' views. In this way, readers will get an unusual opportunity to evaluate their own viewpoints against those of the psychoanalytically trained researchers, and to decide for themselves whether there are, in fact; better ways to make an organization economically competitive in the marketplace.

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