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Human relations : interpersonal, job-oriented skills

Author: Andrew J DuBrin
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, ©2007.
Edition/Format:   Print book : English : 9th edView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Andrew J DuBrin
ISBN: 0131956728 9780131956728
OCLC Number: 61448209
Description: xxi, 357 pages : illustrations ; 28 cm
Contents: Chapter 1 A Framework for Interpersonal Skill DevelopmentChapter 2 Understanding Individual DifferencesChapter 3 Interpersonal CommunicationsChapter 4 Developing Teamwork SkillsChapter 5 Group Problem Solving and Decision MakingChapter 6 Cross-Cultural Relations and DiversityChapter 7 Resolving Conflicts with OthersChapter 8 Becoming and Effective LeaderChapter 9 Motivating OthersChapter 10 Helping Others Develop and GrowChapter 11 Positive Political SkillsChapter 12 Customer Satisfactions SkillsChapter 13 Enhancing Ethical BehaviorChapter 14 Stress Management and Personal ProductivityChapter 15 Job Search and Career Management Skills GlossaryReferencesIndex
Responsibility: Andrew J. DuBrin.
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