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Human relations : interpersonal, job-oriented skills

Author: Andrew J DuBrin
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, ©2007.
Edition/Format:   Print book : English : 9th edView all editions and formats
Database:WorldCat
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Andrew J DuBrin
ISBN: 0131956728 9780131956728
OCLC Number: 61448209
Description: xxi, 357 pages : illustrations ; 28 cm
Contents: Chapter 1 A Framework for Interpersonal Skill Development Chapter 2 Understanding Individual Differences Chapter 3 Interpersonal Communications Chapter 4 Developing Teamwork Skills Chapter 5 Group Problem Solving and Decision Making Chapter 6 Cross-Cultural Relations and Diversity Chapter 7 Resolving Conflicts with Others Chapter 8 Becoming and Effective Leader Chapter 9 Motivating Others Chapter 10 Helping Others Develop and Grow Chapter 11 Positive Political Skills Chapter 12 Customer Satisfactions Skills Chapter 13 Enhancing Ethical Behavior Chapter 14 Stress Management and Personal Productivity Chapter 15 Job Search and Career Management Skills Glossary References Index
Responsibility: Andrew J. DuBrin.
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