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The Hungry Cowboy : service and community in a neighborhood restaurant

Author: Karla A Erickson
Publisher: Jackson : University Press of Mississippi, ©2009.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
At a Tex-Mex restaurant in a Minneapolis suburb, customers send Christmas and Hanukkah cards to the restaurant, bring in home-baked treats for the staff, and attend the annual employee party. One customer even posts in the entryway a sign commemorating the life of his dog. Diners and servers alike use the Hungry Cowboy as a place to gather, celebrate, relax, and even mourn. Moments such as these fascinate Karla A.  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Erickson, Karla A., 1973-
Hungry Cowboy.
Jackson : University Press of Mississippi, ©2009
(DLC) 2008037323
(OCoLC)245022009
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Karla A Erickson
ISBN: 9781604733464 1604733462 1282485938 9781282485938
OCLC Number: 472607684
Description: 1 online resource (x, 191 pages)
Contents: Acknowledgments; 1. SPACES IN THE MARKETPLACE: Working, Dining, and Belonging at the HC; 2. PRODUCING FAMILIARITY: Servers at the Hungry Cowboy; 3. CONSUMING BELONGING: Feeling "At Home" at the Hungry Cowboy; 4. MANAGING SERVICE: Training and the Production of Ambience; 5. FEELING LIKE FAMILY: Paternalism, Loyalty, and Work Culture; CONCLUSION: Reflections on the Hungry Cowboy; Appendix; Notes; References; Index.
Responsibility: Karla A. Erickson.

Abstract:

At a Tex-Mex restaurant in a Minneapolis suburb, customers send Christmas and Hanukkah cards to the restaurant, bring in home-baked treats for the staff, and attend the annual employee party. Weaving  Read more...

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