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"I love you more than my dog" : five decisions that drive extreme customer loyalty in good times and bad

Author: Jeanne Bliss
Publisher: New York : Portfolio, 2009.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bliss, Jeanne.
"I love you more than my dog".
New York : Portfolio, 2009
(DLC) 2009017775
(OCoLC)320351791
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jeanne Bliss
ISBN: 9781101147962 1101147962 9781101148792 1101148799
OCLC Number: 703860395
Notes: Includes index.
Description: 1 online resource (xii, 206 pages)
Contents: Your decisions reveal who you are and what you value --
Decide to believe --
Decide with clarity of purpose --
Decide to be real --
Decide to be there --
Decide to say sorry --
The decision is yours --
The final word / Tony Hsieh.
Responsibility: Jeanne Bliss.

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